Concept
Concept, also listed as Concept Services, is a B2B lead generation and appointment setting agency in Medina, Ohio, founded in 2002 with a specialism in capital equipment, material handling and related industries. It pairs outsourced sales development with HubSpot and Salesforce CRM consulting and full-service digital marketing, and its site names clients including JCB, MH Equipment, MHEDA, Transportation Insight and R2 Logistics. GoodFirms lists 50-249 staff, and the firm cites Inc. 5000 and Weatherhead 100 recognition and HubSpot Diamond partner status. Nobody pays to be ranked.
Why it’s hereAn Inc. 5000 Ohio appointment-setting firm with two decades in capital equipment lead generation and a HubSpot Diamond tier. Number 8 of the lead generation companies in the Midwest.
Who leads itJeff Harsh, President and Chief Revenue Officer.
Estimated: $8,000–$25,000/mo, typical for Midwest lead generation retainers; not a quote.
Typical industry estimate, not a quote from any firm on this list.
A fit forB2B companies, such as distributors and logistics firms, that want outsourced appointment setting and outbound lead generation tied to HubSpot or Salesforce CRM work.
- Based in
- Copley, OH
- Founded
- 2002
- Team size
- 51–200 people
- Led by
- Jeff Harsh, President and Chief Revenue Officer
- Known for
- B2B appointment setting · outsourced lead generation · CRM consulting (HubSpot, Salesforce) · capital equipment sales development · digital marketing
- Named clients
- JCB, MH Equipment, Voss Equipment, MHEDA, Transportation Insight, R2 Logistics, Christian Healthcare Ministries, Trench Plate Rental
- Best for
- B2B companies, such as distributors and logistics firms, that want outsourced appointment setting and outbound lead generation tied to HubSpot or Salesforce CRM work.
- Recognition
- Top Workplaces, 2024
- HubSpot Diamond Solutions Partner, 2022
- Weatherhead 100, 2019
- Estimated cost
Estimated: $8,000–$25,000/mo, typical for Midwest lead generation retainers; not a quote.
Typical industry estimate, not a quote from any firm on this list.
- Office
- 202 Montrose West Ave, Suite 100 · Copley, OH · 44321 · (330) 336-2571

Sources conceptltd.com, goodfirms.co · LinkedIn ↗
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